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Our classes operate on a strict schedule to ensure all participants receive the full benefit of our program. As such, we enforce the following policies regarding attendance, cancellations, and rescheduling:

• Mandatory Two-Day Attendance: All participants must attend both days of the scheduled class. The second day is mandatory and must be attended immediately after the first day. Failure to attend the second day for any reason will result in the application of the policies outlined below.
• 24-Hour Notice Requirement: If you need to cancel or reschedule your class, you must provide at least 24 hours’ notice before the start time of your class on the first day. This allows us to manage our scheduling and offer your slot to another participant. All cancellations incur a $20 service fee.
• Late Arrivals, Cancellations, or Rescheduling Without Proper Notice: Any participant who fails to arrive on time, cancels, or reschedules their class without the required 24-hour notice, or arrives without the necessary riding gear, will be subject to a fee of $150.00. This policy is in place to ensure fairness and availability for all participants.
• Rescheduling Window: If you need to reschedule your class, the new date must be within 30 days of the original class date. This helps us maintain our class schedules and availability for all participants.

NO EXCEPTIONS! To ensure a smooth and efficient experience for all, please do not be late. We appreciate your cooperation and understanding in adhering to these policies.